EXPERIENCED PROJECT MANAGEMENT, BUSINESS SIMULATION & COACHING

Program Management

  • Genesys, Avaya, Cisco, AWS
  • Agile / SCRUM / DevOps / Waterfall
  • Vendor Management
  • Agile Coaching

Business Simulation Games

  • AGILE
  • SCRUM
  • DevOps
  • ITIL
  • Collaboration & Communication

Continuous Integration

  • CICD Continuous Integration Continuous Delivery
  • Training
  • Coaching
  • Leadership
  • Implementation Support

Customer Experience Transformation

  • Internal Leadership
  • Performance Management
  • Facilitator
  • Management Reporting

Mars Simulation Games

TESTIMONIALS

“Gina is an excellent project leader and is able to effectively drive complex, cross-functional technical initiatives to a successful completion.”

- Bill Steenburgh, SVP Services and Support.

“Trusted Force in the Contact Center Industry”

- Tracy Matheson, Senior Director of Customer Relations

"Seeing hands on how the lack of visibility into our workstream was impacting our overall work throughput was invaluable. With ongoing coaching we have improved our Scrum Teams overall productivity and customer satisfaction!"

- Ty Rudolph, VP Marketing