Glossary of Terms
Continuous integration (CI) in agile refers to frequently integrating during the build stage of an organization’s software development process. In essence, CI is a DevOps culture that allows organizations to…
Any methodology (DevOps, Scrum, SaFE, or ITIL) requires leadership. Some evangelists can debate for hours the differences between Scrum Master and Project Manager. It boils down to leadership. The leader…
A management consulting company offers organizations services to help improve their performance. Frankly, it doesn’t matter whether it’s a project-based initiative or solving existing organizational issues. Management consultancy companies do…
An agile coach can be an agile enthusiast in your corporate culture. He or she helps lead teams through the process of effectively utilizing the agile methodology. Have you been…
Implementing Continuous Integration/Continuous Development (CI/CD) starts with stakeholders buying into a Continuous Improvement culture that focuses on agility. CI/CD inherently involves a commitment to developing or maturing your organization’s internal…
Have you ever wondered how management consulting works for contact centers? Management consulting involves working with organizations to improve their performance. Management consultants help organizations solve problems and find new…
CX MANAGEMENT CONSULTING CX management consulting helps organizations to manage interactions with customers through each digital and physical touchpoint. The goal is to deliver customer-centric experiences that increase revenue and…
A business enterprise simulation game is a powerful tool that encourages learning and development in an organization. Essentially, business simulations allow leadership to align their employees on strategy and build…